| Contact Us
There are several means to contact us based on your needs.
To send a mail directly to your branch, click the link « Find your branch » to obtain the full address of your branch.
- You can obtain your account balance and history 24h/24, 7days/7, via the Bicec info service by sending an sms to 8092 (cell phone), or by calling 8092 (fixed phone) directly.
- Benefit from the advice of a Customer Service Representative from Monday through Friday (excluding weekends and public holidays) between 8:30 am and 5pm, by calling the number (+237) 33 43 60 00.
- Make a stop payment order on your bank card in case of theft or loss (24h/24, 7days/7), by calling the numbers (+237) 33 07 86 83 /33 07 86 85
Carefully fill out the fields below and send us your concerns. We will spare no effort in responding to your inquiry within the shortest possible time.
For job applications ( internships, recruitment) kindly fill out the form on this page Human Resources