There are several means to contact us based on your needs.

By mail :

To send a mail directly to your branch, click the link «  Find your  branch  » to obtain the full address of your branch.

By phone :

• You can obtain your account balance and history 24h/24, 7days/7, via the Bicec info service by sending an sms to 8092 (cell phone), or by calling 8092 (fixed phone) directly.
• Benefit from the advice of a Customer Relationship Officer from Monday through Friday (excluding weekends and public holidays) between 8:30 am and 5pm, by calling the number (+237) 233 43 60 00.
• When your card is lost or stolen, demand the cessation of every transactions/payments by your bank card by calling the numbers: (+237) 243 07 86 83 / 243 07 86 85

Online :

Let us know your concerns by carefully filling out your details below.

For job applications ( internships, recruitments) kindly fill out the form on this page: Human Resources

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